• We have NO Returns/Refunds
• If you're skeptical about your size please share your measurements or send a picture of yourself on Instagram DM or  WhatsApp , so that our size expert can guide you and makes sure it fits you like a dream! <3

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• EXCHANGE - We ACCEPT exchanges within 2 working days incase you have a size issue but the shipping cost from both the ends will be bared by you (hence, if you are skeptical about your size please message us on instagram or WhatsApp and our size expert will guide you to avoid any hassle. The price of the product you choose for an exchange should be equivalent to the price of the product that you have bought. As a sustainable small business, we do not have the bandwidth for exchanges. In exceptional cases if the particular product is out of stock, the amount would then be credited as Obleka Store Credit that can be redeemed anytime.

• CANCELLATIONS - Since we produce small batches and it is made to order - We  DO NOT ACCEPT cancellations, please order only if you are sure of it.

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• RETURNS - As a sustainable brand, that produces very limited quantity in small batches we don't want to keep any inventory. We also have fortnightly drops , so once it's out of stock it might not be restocked. If we accept a return  it leads to inventory that is against our ethics since we believe in a 0 inventory policy, sometimes the specific colour is out of stock or we don't have the specific size you want to exchange it for because of small production.
•  Returns are the cause of over 15 million tonnes of carbon emission annually, Because of this, we do not accept any returns.
• But in exceptional cases that the items you have purchased are damaged or we've sent you the wrong size than the one you ordered , we will proceed to replace your garments (and if this is not possible, you will be refunded). 

Please note - we don't take any exchanges / returns / refunds on winter products.

SHIPPING POLICY

We accept COD & online payments and have additional shipping and COD charges.

PREPAID ORDERS - Delivery takes 7 working days for all PREPAID Orders. Special Discount on prepaid orders.

COD ORDERS - 7 to 14 working days(maximum). Additional charges for COD are applied that have to be paid before hand as a COD confirmation and the rest of the amount of the product at the time of delivery.

​If you want express delivery for a special occasion please message us on Instagram DM or WhatsApp with your order ID and we'll make sure it reaches you within the time frame.*There are additional charges for express delivery*

Standard shipping charges for PAN INDIA IS INR 100.

For Cash On Delivery - additional 350 charges are applied.

​For any further assistance you can always message us on Instagram DM or WhatsApp with your order ID.